7 simple ways to enrol people in meetings – How to develop relationships at work.

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making-friends-in-brilliant-meetings 

As a consultant I have often noticed how easily we forget others in the meeting. We are engrossed in what we are saying, and often unaware of our impact. Even when we are silent, we forget that we may affect others. We act as if meetings=sharing information. Actually this overlooks human nature. Human beings are social, and can notice others’ reaction, or non-reaction, at all times!
As ever this is not rocket science, but we do sometimes forget the following.
Meetings are an opportunity to build, damage or maintain relationships. They are relational, not transactional, as are most conversations. Ask do you want to make friends or enemies?

What follows are 7 suggestions to enhance our relationships, while still exchanging information.

Of course it is always your choice.

 

1. Engagement Before you go to a meeting make sure you are in a good place and feeling committed and enthusiastic. * (see above link)

2. Civility Arrive on time. Make sure that you manage diaries. You need time between meetings to reflect or move.

3. Connection When you enter the room greet people by name, or if you don’t know them, introduce yourself.

4. Speak Say something within the first few minutes this could be an agreement or a question. Keep it brief and simple, this is not the moment to prove your knowledge.

5. Listen Show interest even when it’s not your subject. Most importantly manage your body language, I once watched a man tap his pen every time a particular woman spoke. As she was lead in this five hour meeting, there was a lot of tapping! What would you think if you noticed this when you were speaking?

6. Courtesy Do not look at your phone, your laptop or any social media, unless you want to make an enemy of the person. If you don’t believe this happens, take off those rosy specs. I have seen people doing their emails for hours. Given I was frequently coaching their boss, not very socially aware!

7. Motivation Think of something truthful, positive, or encouraging to say to a colleague. This is not creeping it is simply a way of encouraging and inspiring colleagues.

 

 

 

 

 

7 ways to build relationship – How to make friends and influence people (to misquote Dale Carnegie).

This may all seem blindingly obvious but we rarely do it consistently. Over many years as a consultant, I have picked up on people who are good at this, and people who are not. Guess who succeeds?
If you want to make good, strong relationships in your workplace, with friends, or in families, this is the way to do it. If you notice that a relationship is deteriorating, ask, “Am I doing all of the following?” Relationships are key to human wealth, health and happiness.

1) Listen when people are talking. Usually we are focused on our inner chatter, and planning what to say, as soon as the other person stops to breathe. If you want to be build relationships really listen!

2) Remember as much as you can of what people have told you previously and refer to it when you next meet. This has a powerful impact on your relationship.

3) Support people in groups. People really appreciate public acknowledgement although it does need to be truthful. Even just saying “that’s interesting” can start to win people over.

4) Don’t take the mickey. It can give you a quick laugh and a second’s satisfaction but may embarrass someone, depending on the context. Do you want to be teased in front of; a new partner, a large meeting, or your CEO? Of course humour can be a part of friendly relations, but it needs to be in the right context, otherwise it can be felt as passive aggressive behaviour and very damaging.

5) Say words like thank you and please. Courtesy shows respect and can easily be forgotten in the midst of busy lives.

6) Notice things people are doing well and say so out loud. We’re generally much too quick to criticise.

7) Focus your attention on what you like about people, rather than what you don’t. If you need to have a difficult conversation with someone, it is worth writing ten things that you like about them, even if they are quirky; ‘I like their shirts, they’re always on time etc. This will make your challenge more respectful, and more effective. I do it with people I have not met, but that requires another conversation!

Good Luck and Enjoy
Dr Cathie Woodward
cathie@arturo-consulting.com
www.arturo-consulting.com